Privacy policy
This site is operated by Mateus Nolasco trading as MN●CO ("the practice"), a sole-practitioner advisory practice based in Australia. The practice handles personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").
1. What this policy covers
This policy explains what personal information the practice collects via mateusnolasco.com, why it is collected, how it is used and stored, who it may be shared with, and how you can access or correct it.
2. Information collected
The practice collects only the information you choose to provide:
- Through the contact form: name, email address, organisation (optional), category of enquiry, and the body of your message.
- Through correspondence: any further information you choose to share when corresponding with the practice.
The site does not use third-party advertising or behavioural tracking cookies. Standard server logs may record IP address, user agent, and request timestamps for the purpose of operating, securing, and rate-limiting the site.
3. Purpose of collection
Personal information is collected and used solely to:
- respond to your enquiry and any subsequent correspondence;
- assess whether the practice is a fit for the work described;
- maintain a record of leads and enquiries for the practice's internal records;
- protect the site against spam, abuse, and unauthorised access.
Personal information will not be used for marketing or for any purpose unrelated to the matter you have raised, unless you give express consent.
4. Storage and security
Submissions from the contact form are delivered to the practice by email and stored within the practice's email and internal records system. Reasonable steps are taken to protect personal information from misuse, loss, and unauthorised access — including encryption in transit (HTTPS), access controls, and limited retention.
Some operational data (such as transactional email delivery and edge request logs) is processed by third-party service providers acting on the practice's behalf — see Disclosures.
5. Retention
Enquiry data is retained for as long as it is needed to respond to and administer the matter raised, and then for a further period proportionate to the practice's internal record-keeping needs. Where an enquiry does not progress, the practice will, on request, delete personal information that is not required to be kept under law or professional obligation.
6. Disclosures to third parties
The practice does not sell personal information. It may disclose personal information to service providers acting on its behalf, strictly for the purposes set out in this policy:
- Email delivery (transactional email sending);
- Site hosting and edge security (static hosting, DDoS protection, request logs);
- Professional advisers where required (e.g. legal counsel).
The practice will disclose personal information where required by law, regulatory authority, or court order.
7. Cross-border disclosure
Some service providers used by the practice are located outside Australia. Where this is the case, the practice takes reasonable steps to ensure that the recipient handles personal information consistently with the APPs.
8. Access, correction, and complaints
You can request access to, or correction of, the personal information the practice holds about you, or make a complaint about how your personal information has been handled, by writing to:
privacy@mateusnolasco.com
The practice will acknowledge requests within a reasonable time and respond substantively within thirty days. If you are not satisfied with the practice's response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Cookies
The site does not set tracking or advertising cookies. It may set strictly-necessary cookies or local storage to operate the contact panel and remember non-identifying preferences within the user's own browser.
10. Changes to this policy
Material changes to this policy will be reflected by updating the "Last updated" date above. Significant changes will be highlighted on the site for a reasonable period.
Status
This policy is a working draft pending review by Australian counsel before publication. Do not treat the present text as the definitive legal position of the practice.